Problem
You cannot send, save, approve, or download, or a task finished without the result you expected. Start with the visible message and current state, not repeated clicks.
Possible causes
Sign-in may have expired, a field may be incomplete, a source may be unsuitable, another edit may have won, or usage or service availability may have stopped the task.
Resolution by message
| What you see | What to do |
|---|---|
| Please sign in again | Keep unsaved work safely, then sign in through the application. |
| Please check the highlighted fields | Read the field labels and limits. Correct them before resubmitting. |
| Not found or no permission | Return to your own list. A link does not grant access to another workspace. |
| Please attach a source / source expired | Add usable source text and select it. See the source guide below. |
| Only public-approved sources can be used | Choose appropriate eligible material deliberately; private material is excluded. |
| Another task is in progress | Wait for it, or cancel and wait for the final state. |
| Usage limit reached | Check Usage and the next reset if shown. |
| Revision changed / context changed | Preserve your edit, reload, compare, and review the latest revision. |
| Only the current approved revision can be downloaded | Save and approve the current eligible revision first. |
| Draft blocked | A dependency is unavailable. Create a new draft from remaining eligible material. |
| Service unavailable / not configured | Keep the brief; wait or contact the pilot operator. |
| Something went wrong | Refresh the saved state and retry deliberately only after checking whether the action succeeded. |
Expected result
You can identify the next safe action while keeping your work. A successful clarification is not an error and does not promise a draft yet. A successful drafting task is not approval.
Related errors and questions
Use the focused articles on missing sources, generation failures, limits, and editing conflicts. The FAQ explains publishing, memory, privacy, and language choices.
Still need help?
A support destination has not been configured for this Help Center. Use the contact who invited you to the pilot. Share the action, time, visible message, and reference if one is displayed. Do not share passwords, sign-in links, or private source bodies.